Operational plan 2023–24
Council's plan for July 2023 to June 2024: 149 initiatives Each square shows how one initiative was left at year end.
Finished by year end
62 of 149
Ended the year disrupted
41
Environment32 initiatives
1.1 Water qualityMaintain and improve water quality and the health of waterways, wetlands and catchments · 3 initiatives
1.1.1 Modern Water Quality Monitoring ProgramQ4 · Completed · Water monitoring for Noosa River completed. Collaborative trial in place Q3-Q4 FY25 with SCC for Mary River sub-catchment reporting.
1.1.2 Restoration of aquatic habitatsQ4 · On Track · Education material complete for seagrass project. Prioritisation tool for riparian projects identified. Continued support to NICA for ongoing monitoring of the Oyster Reef project - next status report due EOFY. This program will effectively become the implementation of the Noosa River Catchment Management Plan. We were anticipating that it would move through the July Council meeting as planned. However, as there is a potential delay it has been difficult to plan for. There is a budget item for NRCMP projects that will include the above initiatives. Note-Ongoing and part of BAU
1.1.3 Management of bio basinsQ4 · Completed · Maintenance undertaken on prioritised bio-basins.
1.2 Land partnershipsPartner with landowners and community groups to manage, protect and regenerate natural environment assets, improve resilience, and incorporate Indigenous knowledge. · 7 initiatives
1.2.1 Bushfire Management PlanQ4 · Completed · Program successfully delivered.
1.2.2 Community BushcareQ4 · Completed · Program successfully delivered and expanded with an additional two groups joining the program. Current program has 21 groups with over 250 active volunteers that contributed over $200K in-kind labour hours. Professional support from Council is currently 2.0FTE with additional contractor support to ensure all groups have engagement from Council on all projects. Council support includes co-development of annual work plans.
1.2.3 Land Conservation PlanQ4 · Completed · Program successfully delivered Expansion of the program included 23 new Land for Wildlife properties and 1 new Voluntary Conservation Agreement. Council is also in the process of formalising 1 new Nature Refuge.
1.2.4 Environmental GrantsQ4 · Completed · Grants program successfully delivered with 2 environmental grants totalling $113,292.50 and 4 Climate Change and Resilience Grants totalling $50,000. Prior to the application window, Council conducted a community grants information session that included information on both streams of environmental grants.
1.2.5 Noosa Biosphere Reserve FoundationQ4 · Completed · Support for NBRF continues from Council with expanded networking and collaboration with Council projects. Strategic Plan for NBRF successfully undertaken.
1.2.6 Environment and Sustainability RoundtablesQ4 · Minor Disruption · Awaiting the confirmation of a new council to endorse the framework for the project. Note-as previously reported. Note-ongoing and part of BAU as part of our ongoing stakeholder relationship management
1.2.7 BiosecurityQ4 · On Track · Note-previously experienced a minor disruption, now on track for delivery in FY25 Note-the review of the Biosecurity Plan is relisted in the new 24/25 Operational Plan
1.3 Coastal foreshoresFund and implement Coastal Foreshores and Coastal Hazard Management Plans to protect and enhance coastal and foreshore areas. · 5 initiatives
1.3.1 Coastal Hazards Adaptation PlanQ4 · On Track · Works progressing with investigations into the Eastern Beaches coastal creeks budgeted within 2023/24 and continuing into 2024/2024, informing future works requirements. Note-relisted in the new 24/25 Operational Plan
1.3.2 Noosaville Foreshore PlanQ4 · On Track · The community has been engaged on the 80% masterplan document during Q4 of 2023/24, and Council are working through a variety of feedback with the expectation of an additional community engagement round being required before progressing to 100%. Note-relisted in the new 24/25 Operational Plan
1.3.3 Main Beach Erosion ManagementQ4 · Completed · Dredging and renourishment works for the SEMP project were completed June 2024. Some additional channel formation is also completed, and an asset renewal program will be required to maintain the shoreline following works completion.
1.3.4 Eastern Beaches ForeshoreQ4 · Completed · Plan complete and endorsed by Council.
1.3.5 Encroachments PolicyQ4 · Minor Disruption · Program mostly set up with minor delay due to staff turnover. Note-relisted in the new 24/25 Operational Plan
1.4 Noosa's HeritageDiscover, respect, conserve and celebrate Noosa’s unique heritage values in all forms, for current and future generations · 4 initiatives
1.4.1 Heritage RegisterQ4 · Completed · Findings and research from project completed and consolidated in preparation for final stage of project to provide recommendations to Strategic Planning team to progress as planning scheme amendments.
1.4.2 Heritage Conservation Management PlansQ4 · Completed · Conservation Management Plans for three sites (Cooroy Cemetery, Tewantin Cemetery and Pomona Cemetery).
1.4.3 Heritage of surfing in NoosaQ4 · Completed · Images and oral histories gathered through the project added to Heritage Noosa. Continuing to document this story and make available via Heritage Noosa will be ongoing as part of heritage activities.
1.4.4 Heritage NoosaQ4 · Completed · Approximately 4,000 additional images, oral histories, and documents added to the site.
1.5 Vegetation networksDeliver expanded vegetation networks, rehabilitation and habitat across the Shire and advocate to the state and federal governments to assist funding environmental action. · 3 initiatives
1.5.1 Yurol Ringtail State ForestQ4 · Completed · Final report submitted. Awaiting gazettal.
1.5.2 Conservation Land PlanQ4 · Minor Disruption · Work commenced - to be delivered Q3 FY25. Note-relisted in the new 24/25 Operational Plan
1.5.3 Bushland reservesQ4 · Completed · Successfully delivered for FY24 and ongoing for FY25. Included operational management of the highest priority Bushland Reserves to improve ecosystem function. All vehicle and access trails remained open for community use.
1.6 Community and RiversPartner with community to improve the health and water quality management of Noosa and Mary Rivers and coastal areas through whole of catchment management to protect environmental values while enabling sustainable public access, recreation, and commercial use. · 1 initiative
1.6 Noosa River Catchment Action PlanQ4 · Major Disruption · Project deferred pending council decision. Note-as previously reported Note-relisted in the new 24/25 Operational Plan
1.7 Species protectionDeliver and partner with State and Federal Governments to protect threatened and vulnerable species identified in the Environment Strategy. · 4 initiatives
1.7.1 Threatened Fauna RoadmapQ4 · On Track · Commenced Sea Turtle Conservation Plan and Koala Conservation Plan for delivery Q2 FY25. Completed baseline abundance and distribution for the Great Glider, Mary River Cod and Mary River Turtle (upcoming Conservation Plans for FY25). Note-relisted in the new 24/25 Operational Plan
1.7.2 Flying foxesQ4 · Completed · Program successfully delivered through regular scheduled monitoring of permanent roosts. Increases in population at Waratah Reserve and Wallace Park were managed in accordance with the SoMI through community engagement, increased monitoring and impact assessments for adjacent properties.
1.7.3 Flora and fauna monitoringQ4 · Completed · Continued as part of standard functions.
1.7.4 Ecosystem MappingQ4 · Completed · RE Information has been submitted to Herbarium, but due to resourcing the Herbarium will not be in a position to assess the data for 6-12months. The Noosa Council aspect of this project is now complete.
1.8 Noosa Design PrinciplesReinforce Noosa Design Principles to shape the look and feel of our distinctive built environment to ensure it responds to our climate, environment and unique character. · 5 initiatives
1.8.1 Noosa Plan 2020Q4 · Major Disruption · Public consultation undertaken for Noosa Plan 2020 Amendment 2. Next step is to respond to submissions and report back to council for endorsement prior to submission for State Government Ministerial sign off. Note-relisted in the new 24/25 Operational Plan
1.8.2 Noosa Design PrinciplesQ4 · On Track · Graphics being prepared to support final draft document for publishing. Note-relisted in the new 24/25 Operational Plan
1.8.3 Development AssessmentQ4 · Completed · Continue to utilise relevant experts where required - ensuring cost effective supply of these services. Continuing to review the processes undertaken within the Development Assessment team, making changes where required.
1.8.4 Council works follow Noosa Design PrinciplesQ4 · On Track · Maintenance conducted as per Civil Operational Maintenance Plan. Design works are assessed against Noosa Design Principles and certified to comply with technical standards. Construction works are implemented to meet design intent and in terms of approved quality and environmental standards. Monitoring for compliance are undertaken internally and externally by experienced officers and professionals. This scope continues as part of business-as-usual operations for the Infrastructure Department. Note-relisted in the new 24/25 Operational Plan
1.8.5 Employee environmental awareness trainingQ4 · Completed · The environmental operational works matrix has been updated and is being incorporated into the Maintenance Plan.
Liveability41 initiatives
2.1 Housing choiceFacilitate greater housing choice which meets the changing needs of the community, improves liveability and affordability and includes partnering to increase provision of social and affordable housing. · 3 initiatives
2.1.1 Noosa Housing StrategyQ4 · On Track · Housing Stakeholder meeting to inform on proposed planning scheme amendment related to affordable housing outcomes undertaken; Housing ID engaged for monitoring; continued engagement with state on development of sites in Tewantin and across Noosa; Council endorsement of 62 Lake Macdonald Drive to progress the remediation and subdivision of the site and sale of lot 1 to a community housing provider; proposed planning scheme amendments on housing affordability outcomes publicly notified for 6 weeks. Note-relisted in the new 24/25 Operational Plan
2.1.2 Short Stay LettingQ4 · Completed · On-going implementation of the short stay local law, the team resources are now at capacity with the appointment of a coordinator and additional assessment and compliance officer. Initial stages of operational review is also underway.
2.1.3 Housing support for vulnerable peopleQ4 · Completed
2.2 Parks and pathsFund and deliver accessible and improved, parks, open spaces, walking and cycle paths and trails, including greening our paths and cycleways to meet contemporary needs. · 3 initiatives
2.2.1 Noosa Botanic Gardens Master PlanQ4 · On Track · Work on the Noosa Botanic Gardens Master Plan has progressed and will be finalised in the 2024/25 financial year. Note-relisted in the new 24/25 Operational Plan
2.2.2 Noosa Biosphere TrailsQ4 · On Track · The Implementation Plan is complete. The operational plan is on hold until all grant funded works are completed as priority. Note-relisted in the new 24/25 Operational Plan
2.2.3 Pathway renewalQ4 · On Track · Minor delays have resulted in not all pathways identified for renewal being completed in 23/24. Limited availability of competent contractors have resulted in lesser experienced contractors requiring substantial guidance, supervision and additional time to complete works. Remaining pathways will be completed in 24/25. Note-relisted in the new 24/25 Operational Plan
2.3 Arts and cultureNurture arts and culture to enrich the identity and vibrancy of communities, highlight local talent, celebrate First Nations culture and encourage creative participation and expression. · 4 initiatives
2.3.1 Arts and cultural programsQ4 · Completed · Arts and Cultural projects have been presented throughout the year through Noosa Regional Gallery, Library Services, The J and Cultural Development services. The Cultural Plan 2019-2023 has been completed with over 92% of actions complete or underway. A report has been prepared for Council.
2.3.2 Public art reviewQ4 · Completed · The Draft Public Art Policy has been completed and internal feedback completed. The Policy is currently being refined for presentation and adoption.
2.3.3 Floating LandQ4 · Completed · 37 days (24 June to 30 July), 33 artists, 21 projects (12 site-responsive artworks + 5 community projects + 4 exhibitions), 15 workshops and public programs, 161,189 public encounters with artworks, 92-page Biennale Catalogue.
2.3.4 RADF projectsQ4 · Completed · The RADF Program has been successfully administered throughout the year with a diverse range of arts and cultural projects funded. Ongoing funding for 2024-2026 has been confirmed by Arts Queensland. A review of the funding round scheduling and format has been completed with changes implemented in the 2024/25 year.
2.4 Transport improvementAdvocate and partner with all levels of government for increased funding for connected transport nodes, transit hubs, including walking, cycling and public transport and explore opportunities through smart city, smart biosphere and innovation to transform the way we move around and engage in our community. · 8 initiatives
2.4.1 Transport StrategyQ4 · Major Disruption · A review of the existing Transport Strategy is underway in the form of a Transport Delivery Plan and a Sustainable Transport Coordinator has been appointed for commencement in the new financial year. Note-relisted in the new 24/25 Operational Plan
2.4.2 Parking Management PlanQ4 · Major Disruption · An ITQ has been to market for the preparation of a Parking Management Plan which will be assessed in the new financial year and a Sustainable Transport Coordinator has been appointed for commencement in the new financial year. Note-relisted in the new 24/25 Operational Plan
2.4.3 Northern Sunshine Coast Public Transport StrategyQ4 · Minor Disruption · TMR have awarded a consultancy contract to undertake the development of the Northern Sunshine Coast Public Transport Strategy and appointed the Project Steering Committee. The finalisation of the terms of reference is ongoing. Note-relisted in the new 24/25 Operational Plan
2.4.4 Noosa Heads Bus InterchangeQ4 · Completed · The options analysis phase has been completed and closed out with consultant and TMR representatives (funding body). Development of the Movement and Open Space Master Plan for Noosa Heads will be subject to budget inclusion in future years, post the Northern Sunshine Coast Public Transport Strategy.
2.4.5 Walking and cyclingQ4 · Minor Disruption · A detailed application to the SEQ Liveability Fund as been submitted for the Peregian Beach Coastal Cycle Street & Pathway Stage 1 and Wayfinding Signage and Minor Pathways with announcement of outcomes expected in the new financial year. Delivery of pathways within the C&W Program continue to be scheduled in the 10-year capital works program according to priority and available funding. Note-relisted in the new 24/25 Operational Plan
2.4.6 Noosa TrailsQ4 · Completed · Maintenance program successfully completed. Planning support delivered for significant trail 5 upgrade and ongoing planning for trail extension to Boreen Point.
2.4.7 Go Noosa free busesQ4 · On Track · The Go Noosa program (including free weekend bus program) is ongoing. Note-relisted in the new 24/25 Operational Plan
2.4.8 Noosa Woods JettyQ4 · Major Disruption · This project is on hold until a project manager can be assigned and commencement of the sustainable Transport and Traffic Coordinator. Note-relisted in the new 24/25 Operational Plan
2.5 Inclusive facilities and servicesEnsure community facilities and services are inclusive, accessible and meet the evolving needs and interests of residents across the shire. · 9 initiatives
2.5.1 Council facility accessQ4 · Completed · The J, Noosa Regional Gallery and branch libraries have maintained or increased their visitation throughout the reporting period.
2.5.2 Sports complex master plansQ4 · On Track · Implementation across both sites is ongoing with projects listed in 10 year CW pipeline. Cooroy Gymnastics clubhouse expansion is in funding stages, as is field lighting in 24/25 CWP. Note-relisted in the new 24/25 Operational Plan
2.5.3 Re Gen Wellbeing HubQ4 · Completed · Feasibility report has been completed, but further progression on next steps of this proposed project is on hold whilst priority NLC Needs Assessment project is undertaken, as it will inform any future decisions on this project.
2.5.4 Noosa Libraries Business PlanQ4 · Major Disruption · The new Noosa Library Business Plan is currently under development. Minor disruptions due to other pressing priorities. Note-relisted in the new 24/25 Operational Plan
2.5.5 Non-powered water sportsQ4 · Completed · Creation of high-level concept plan for NPWS precinct completed that will contribute to the future foreshore infrastructure Master Plan, along with the formation of a precinct network group.1/09/2023
2.5.6 McKinnon Drive facilityQ4 · Completed · Completed 1/9/23 with the opening and activation of the hiring of the Olive Donaldson Pavilion to house a multitude of sports activities at the site, with general community hire also available.
2.5.7 Community hall assessmentQ4 · On Track · DDA access and amenities assessment has been completed on the following locations. Pomona Community House, Pomona Memorial School of Arts, Kin Kin Memorial School of Arts and Cooran Memorial School of Arts. Three halls remain to be completed and will be scheduled in 24/25. Note-relisted in the new 24/25 Operational Plan
2.5.8 Accessible Changing PlacesQ4 · Major Disruption · A new initiative to fund the planning and design of an accessible adult changing facility is scheduled for commencement in the 24/25 financial year, with delivery over the two following years. Note-relisted in the new 24/25 Operational Plan
2.5.9 Community purpose landQ4 · Minor Disruption · 30/6/2024 - Workshop scheduled with Councillors 8/7/24. Policy expected to be finalised in last quarter of 2024. Note-relisted in the new 24/25 Operational Plan
2.6 Strong communitiesFacilitate strong, vibrant, inclusive communities where people have a sense of belonging and are active participants in a rich community life. · 4 initiatives
2.6.1 Community GrantsQ4 · Minor Disruption · Grants review will align with the Community Purpose Land and Infrastructure Tenure Policy. Community Tenure Policy expected to be workshopped with councillors in May. The outcome of the Community Grants Program and Policy could vary depending on the feedback received during the review of the Tenure Policy. Note-relisted in the new 24/25 Operational Plan
2.6.2 Volunteer workshopsQ4 · Completed · A wide variety of free and low-cost workshops offered to our community from mental health first aid courses through to strategic planning workshops
2.6.3 Community StrategyQ4 · Major Disruption · Resourcing was not available to undertake this work. Proposal made to the 24/25 Budget. Note-undertaking the preparatory phase for a proposed new community strategy is relisted in the new 24/25 Operational Plan
2.6.4 Support community-led programsQ4 · Completed · Cultural Development Services and Communications Connections, through the RADF Program and Community Grants Program, have supported numerous initiatives and projects throughout the year. Cultural and Community Development Officers have provided support to the community, arts and cultural sector through the Grow Your Arts initiative and a 12-month calendar of volunteer initiatives.
2.7 Sustainable facilitiesFund and deliver sustainable assets and facilities and associated services responding to the changing needs of the community and the challenges and opportunities of the future. · 5 initiatives
2.7.1 Community buildings and infrastructureQ4 · Minor Disruption · Audit of existing community services asset management components complete. Identified need for better quality, relevant condition assessments which can reliably inform asset management for individual facilities. The condition assessments are underway. Note-relisted in the new 24/25 Operational Plan
2.7.2 Noosa Leisure and Aquatic CentresQ4 · On Track · NLC Needs assessment project is nearing completion, and NAC Needs Assessment and Master Plan process is well underway with consultant. Note-relisted in the new 24/25 Operational Plan
2.7.3 Noosa Cemeteries PlanQ4 · Minor Disruption · Data has been finalised and will be presented to Council in the August 24 round of meetings. Note-considered to be part of the initiative to develop the Noosa Parking Management Plan which is an initiative in the new 24/25 Operational Plan.
2.7.4 Traffic management technologyQ4 · Minor Disruption · Data has been finalised and will be presented to Council in the August 24 round of meetings. Note-considered to be part of the initiative to develop the Noosa Parking Management Plan which is an initiative in the new 24/25 Operational Plan.
2.7.5 Visitor contribution for transportQ4 · Major Disruption · An ITQ has been to the market for the preparation of a Parking Management Plan which will be assessed in the new financial year and will include investigation into a new revenue system. Note-relisted in the new 24/25 Operational Plan
2.8 Community wellbeingProvide opportunities to enhance the health, wellbeing and safety of our communities. · 5 initiatives
2.8.1 Health and wellbeing programsQ4 · Completed · Through Cultural Development and gallery programs, Council has presented and supported a range of programs for the arts and cultural sector. During the year library services and facilities have provided access and education to our community from pre-primary to seniors. Community Connections have also successfully delivered the Living Well program along with a number of age care workshops at Noosa Seniors.
2.8.2 Living Well NoosaQ4 · Completed · Successfully delivered the Living Well program across a broad range of demographics.
2.8.3 Youth mental health servicesQ4 · On Track · Advocacy, partnerships and funding opportunities being applied for. Living Well is now catering for our youth. Successful delivery of our first ever youth festival in Pomona. Note-incorporated in Living Well Noosa program which is relisted in the 24/25 Operational Plan
2.8.4 Noosa Community SupportQ4 · Completed · Noosa Seniors is constantly looking at ways to be viable in the future. The Tea Tree room upgrade has been a success with a number of workshops hosted bringing in more seniors to the centre.
2.8.5 Public swimming poolsQ4 · Completed · A review of the program has been undertaken together with the legislative instruments which support it. Since amendments were made to the Local Law to enable the program, several statewide developments in the management of recreational water have occurred and the program has not been progressed into an operational program. Recommendations to be tabled at the ET meeting on 24 July.
Prosperity21 initiatives
3.1 Smart BiosphereDeliver and fund the Smart Biosphere - Economic Strategy, partnering with and supporting Noosa Shire’s business community and industry sectors to deliver key outcomes. · 5 initiatives
3.1.1 Smart BiosphereQ4 · On Track · Priority projects at varying stages of advancement and ongoing. Future Skills Learning Hub Business Case ITQ has gone to market. Council Events Strategy ITQ has gone to market. Note-relisted in the new 24/25 Operational Plan
3.1.2 Green EconomyQ4 · On Track · Final draft completed and under final review by the Director and approval prior to presentation to Council for approval. Note- relisted in the new 24/25 Operational Plan
3.1.3 Business supportQ4 · Completed · 8 x ECDEV Grants supported during FY an increase of 62% on previous year.
3.1.4 Employment landQ4 · Completed · Final report received 10/01/2024. Structure planning being undertaken on Urban Footprint extension at Cooroy for employment lands.
3.1.5 Sustainable procurementQ4 · Minor Disruption · Sustainable Procurement has been included in Council's Procurement Policy endorsed by Council on 28 June 2024. Workshops to be held with Council to further develop the operational application of the policy, in Q1/Q2 24/25. Note-relisted in the new 24/25 Operational Plan
3.2 Workforce and skillsPartner with industry and education stakeholders in programs to address workforce and skill shortages and to develop a suite of initiatives that meet the future workforce skills of Noosa including pathways to employment. · 2 initiatives
3.2.1 Noosa Future Skills PlanQ4 · On Track · Due to internal team restructure, project was later in commencement but on track for delivery in FY 24/25. Note-relisted in the new 24/25 Operational Plan
3.2.2 Future skillsQ4 · On Track · Due to internal team restructure, project was later in commencement but on track for delivery in FY 24/25. Note-relisted in the new 24/25 Operational Plan
3.3 Regenerative agricultureWork with agricultural organisations and agencies to support and educate landholders on regenerative agriculture methods and promote local and sustainable food production. · 1 initiative
3.3 Food and Agribusiness industry developmentQ4 · On Track · Draft Plan completed and under final review. Note-relisted in the new 24/25 Operational Plan
3.4 Hinterland Innovation HubInvestigate a rural/hinterland innovation hub to support our hinterland communities and grow our rural, artisan and creative industries. · 1 initiative
3.4 Food and Agribusiness HubQ4 · Major Disruption · Initially this action was being led by Strategic Planning, however because of insufficient capacity it was transferred to ECDEV. The initiative was included in the Industry and Employment Activation Plan which is delayed because of a dispute with the consultant (through NC Procurement). Initiative to be scoped in FY24/25. Note-relisted in the new 24/25 Operational Plan
3.5 Innovation PrecinctPartner with government agencies and industry to deliver a Business and Innovation Precinct at the Shire Business Centre supported by the Peregian Digital Hub. · 2 initiatives
3.5.1 Peregian Digital HubQ4 · Completed · Stage 2 of the Peregian Digital Hub has been completed and is now fully operational. The new facilities have contributed to a major growth in memberships and revenue. Industry development work is ongoing, to build Noosa's profile as an attractive location for building tech startups and working in the digital sector.
3.5.2 Innovation PrecinctQ4 · Minor Disruption · Proposed amendments currently on public notification until 14 July 2024. Note-relisted in the new 24/25 Operational Plan
3.6 Cultural and creative economyGrow and enhance the cultural and creative economy through partnerships and delivery of programs, events and the development of a signature regional art gallery. · 2 initiatives
3.6.1 Regional Art GalleryQ4 · Completed · Pre-Feasibility study 2 has been completed and tabled. Knight Frank Australia has been engaged to complete the Business Plan, on track to be completed by November 2024.
3.6.2 Local arts workersQ4 · Completed · Completed through Cultural Development Programs (Grow Your Arts, RADF), Gallery exhibition and public programs and professional development programs through the Digital Hub.
3.7 Waste programDeliver the waste program focused on accelerating actions and solutions including circular economy opportunities to cut waste and pollution, keep products and materials in use and regenerate natural systems. · 7 initiatives
3.7.1 Waste Management StrategyQ4 · Completed · Completed document is called "From Waste to Resource: Waste Plan 2023-2028", endorsed by Council in October 2023.
3.7.2 Waste managementQ4 · On Track · Implementation of best practice waste management practices are ongoing as part as business as usual in the Waste department. Note-relisted in the new 24/25 Operational Plan
3.7.3 Household recycling contaminationQ4 · On Track · Pursuit of interventions to reduce contamination in household waste recycling bins is an ongoing as part of business as usual in the Waste department. Note-relisted in the new 24/25 Operational Plan
3.7.4 Waste infrastructureQ4 · On Track · Compost facility feasibility study is now complete - A review of funding and procurement options are progressing. Solar feasibility/ROI study also complete, with further investigations required. Note-relisted in the new 24/25 Operational Plan
3.7.5 Resource Recovery FacilityQ4 · On Track · Stage 1 of the Noosa Landfill and Resource Recovery Facility Master Plan is complete and going to Council for endorsement in the first quarter of the new financial year. Note-relisted in the new 24/25 Operational Plan
3.7.6 Waste diversionQ4 · Completed · Reverse Vending Machine (RVM) trial is now complete, as well as the purchase of RVM for the Eumundi Road Landfill.
3.7.7 Waste contractor KPIsQ4 · On Track · Review is still in progress with intent to formalise via a deed of variation in the new financial year. Note-Ongoing and part of BAU
3.8 Economic developmentPartner with industry, innovative and research organisations to bring awareness, investment, and develop innovative outcomes for the Shire. · 1 initiative
3.8 Industry and Employment Action PlanQ4 · Completed · Industry and Employment Land Activation Plan and grant acquittal completed.
Future28 initiatives
4.1 ReconciliationDeliver the Reconciliation Action Plan (RAP) to build trust and respect with First Nations peoples including our Traditional Owners, the Kabi Kabi people and our community. · 1 initiative
4.1 Reconciliation Action PlanQ4 · Major Disruption · This project has not formally commenced however regular engagement is occurring with Kabi Kabi including the development of an Engagement Protocol and workshops on major initiatives including Pomona Place, Noosa Regional Gallery and Noosa Foreshore Masterplan. Note-initiative to continue to engage with our traditional owners is relisted in the new 24/25 Operational Plan
4.2 Destination Management PlanComplete and implement the Destination Management Plan in partnership with the community and Tourism Noosa to protect Noosa’s quality of life, environment and iconic places through planning for sustainable tourism and managing visitation and events. · 3 initiatives
4.2.1 Destination Management PlanQ4 · Minor Disruption · Deep Dive Analysis completed. Community Engagement Phase 2 scheduled for August/September 2024. Note-relisted in the new 24/25 Operational Plan
4.2.2 Destination Management PlanQ4 · On Track · Collaboration on DMP Action Plan (including Deep Dive overlay) is ongoing. Note-relisted in the new 24/25 Operational Plan
4.2.3 Tourism Noosa PartnershipQ4 · On Track · Formal discussions with TN commence in July 2024 and remain conditional on completion of DMP. Note-relisted in the new 24/25 Operational Plan
4.3 Young peopleImprove opportunities for increased inclusion of young people in community engagement and decision-making to provide relevant services, activities, and opportunities. · 1 initiative
4.3 Youth engagementQ4 · Major Disruption · Ongoing discussions occurring with Executive Team as it is challenging to get agreement on how best to facilitate this. Initial discussions planned with Principal School Network to ascertain whether this is a possible initial first step. Note-relisted in the new 24/25 Operational Plan
4.4 SEQ and Wide Bay regionProactively participate in regional planning and advocacy to ensure our current and future communities’ needs are identified and maintain the important role Noosa plays in the wider SEQ and Wide Bay regions. · 2 initiatives
4.4.1 Advocacy PlanQ4 · Major Disruption · This was not delivered last year due to competing priorities however a list of key advocacy issues was prepared for the Mayor for the Comseq Ministerial delegation. Note-relisted in the new 24/25 Operational Plan
4.4.2 SEQ Regional PlanQ4 · Completed · Submission and input to SEQRP review complete.
4.5 Towns and villagesImplement a place-based approach to working with individual towns/villages and address their specific needs within a whole-of-Council framework. · 3 initiatives
4.5.1 Pomona Place PilotQ4 · On Track · 2nd phase of community consultation and community organisations workshop on prioritisation of proposed actions completed June 2024. Note-relisted in the new 24/25 Operational Plan
4.5.2 Place Action PlanQ4 · On Track · 2nd phase of community consultation and community organisations workshop on prioritisation of proposed actions completed June 2024. Draft Place Plan being prepared. Note-relisted in the new 24/25 Operational Plan
4.5.3 Noosa Design PrinciplesQ4 · On Track · Graphics being prepared to support final draft document for publishing. Note-relisted in the new 24/25 Operational Plan under the Environment Theme 1.8.1
4.6 Olympics 2032Prepare and plan for the Olympics and Paralympics 2032 to leverage the opportunities for our community leading up to 2032 and ensuring there is a legacy benefit beyond. · 2 initiatives
4.6.1 Brisbane Olympics planningQ4 · Completed · Draft staged plan developed.
4.6.2 Brisbane Olympics stakeholdersQ4 · Completed · Involvement with key local and state stakeholders ongoing at both officer and leadership levels.
4.7 Climate Change Response PlanFund and implement the Climate Change Response Plan to support Council, community and the local economy to build resilience and preparedness for climate risks and to achieve net-zero emissions by 2026. · 7 initiatives
4.7.1 Community emissions educationQ4 · On Track · Working with Zen Inc on community emissions reduction projects including supporting the EV Expo and "electrify everything" program. Supported Noosa Environment Hub to deliver the Youth Climate Summit. Community education and education program will be developed late 2024. Note-Ongoing and part of BAU
4.7.2 Business emissions reductionQ4 · On Track · Information provided to businesses on emissions reduction funding and support opportunities via newsletters and industry events. Note-Ongoing and part of BAU
4.7.3 Community batteryQ4 · Minor Disruption · A minor disruption to the community battery progress, awaiting outcomes of advocacy around Energex tariff structure to ensure the viability of the project. Note-Ongoing and part of BAU
4.7.4 Food and Agribusiness industry developmentQ4 · Completed · Completed Plan informs ongoing partnership and collaboration with Food and Agribusiness Network (FAN).
4.7.5 Green EconomyQ4 · Completed · Completed Plan informs ongoing activities including the Brownee Sustainability Pilot with 20 x Green Businesses.
4.7.6 Noosa Design PrinciplesQ4 · Minor Disruption · Graphics being prepared to support final draft document for publishing. Note-relisted in the new 24/25 Operational Plan under the Environment Theme 1.8.1
4.7.7 Emissions Offset StrategyQ4 · Major Disruption · On track for preparation late 2024. Note-relisted in the new 24/25 Operational Plan
4.8 Disaster ManagementDeliver best practice approaches to combat and plan for natural disasters and climate change including supporting safety, preparedness, resilience and recovery capacity. · 8 initiatives
4.8.1 Climate Action RoadmapQ4 · On Track · On track in Phase 4 of the two-year project. Note-relisted in the new 24/25 Operational Plan
4.8.2 Urban GreeningQ4 · Completed · Significant progress has been made in Phase 2 over FY24, including completion of four analyses/reports, however, full implementation of Phase 2 (including Urban Greening Master Plan) is subject to future grant funding and additional staff resources.
4.8.3 Climate Wise CommunitiesQ4 · Major Disruption · Delivery of the Climate Wise Communities website has experienced technical challenges. Staff continue with the contractor to resolve these issues with launch expected later in 2024. Noosa’s Local Resilience Action Plan (LRAP) continues to be developed in consultation with QRA with delivery by the end of 2024. Finalisation of this plan will inform future funding opportunities. Note-considered part of the initiative 'to deliver disaster preparedness, resilience and recovery activities to support council and the broader community’. Relisted in the new 24/25 Operational Plan
4.8.4 Coastal Hazards Adaptation PlanQ4 · Minor Disruption · Living Foreshores Noosaville (linked to Noosaville Foreshore Infrastructure Master Plan) has minor timeline disruptions due to community consultation Round 2. Living Foreshores Hilton Esplanade has minor timeline disruptions due to significant increase in consultancy market rates that are being worked through with QCoast. Coastal Wetland Restoration Project Phase 1 (Blue Carbon) complete with final report received in June 2024. Note-relisted in the new 24/25 Operational Plan
4.8.5 Flood resilienceQ4 · Minor Disruption · Flood Management Operational Plan in final draft. Noosa River Flood Study and Six Mile Creek Flood Study updates are on track with ITQ now closed and tender evaluation and award to be completed within Q1. Estimated completion June 2025. Note-relisted in the new 24/25 Operational Plan
4.8.6 Disaster preparednessQ4 · On Track · Training opportunities continue to be provided by disaster management coordination software providers Guardian on a regular basis with the next training scheduled for September 2024. Training exercises for both the LDCC and LDMG will be conducted in July 2024 in the new LDCC Building providing opportunities for learnings in line with Qld Disaster Management Arrangements. Cybersecurity upgrades to Guardian software have been completed. Note-relisted in the new 24/25 Operational Plan
4.8.7 Disaster RecoveryQ4 · On Track · Assisted in community outreach to residents affected by landslides. This involves an early intervention approach using strength-based methods to ensure people are heard and their well-being is prioritised through supportive mechanisms. An ongoing support worker is allocated for continuous check-ins plus a number of community activities held in the last quarter - Thrive Youth Festival - 250 attendees; All abilities event - 75 participants and 25 exhibitors; destress through breath mediation; mindfulness walks; kin kin neighbours day BBQ - 150 attended; Qi Gong and Art Therapy - aiming to improve mental health. Currently seeking an extension of the position and funding for an additional 6 months. Note-relisted in the new 24/25 Operational Plan
4.8.8 Black Mountain and Black Pinch recoveryQ4 · On Track · Disaster Recovery Funded project delivery continues into the new financial year with several projects already completed. Note-relisted in the new 24/25 Operational Plan
4.9 Future scenario planningUndertake scenario planning to explore potential future challenges and opportunities to help the Shire prepare and respond responsibly. · 1 initiative
4.9 Council revenue diversificationQ4 · Minor Disruption · Initial pipeline of work being developed as part of the Long-Term Financial Plan. Note-relisted in the new 24/25 Operational Plan
Excellence27 initiatives
5.1 Council customer experienceImprove the customer experience to prioritise customers' needs and outcomes throughout the entire customer journey. · 3 initiatives
5.1.1 Customer Experience ProgramQ4 · On Track · Draft Customer Experience Program developed. Implementation dependant on resourcing availability. Note-relisted in the new 24/25 Operational Plan
5.1.2 Council customer serviceQ4 · On Track · Trial Customer Service desk at Cooroy Library underway - due for review in Nov 2024. Note-relisted in the new 24/25 Operational Plan.
5.1.3 Community satisfactionQ4 · Major Disruption · Delayed to 2024/25 pending resource availability. Note-relisted in the new 24/25 Operational Plan.
5.2 Financially sustainable CouncilContinue to deliver a financially sustainable Council that has the Provider resources now and into the future to achieve its strategic objectives. This will be supported through the introduction of enhanced sustainability reporting and performance indicators, as well as ESG (environment social and governance) accounting practices as guided by statutory requirements. · 5 initiatives
5.2.1 Council utilitiesQ4 · Minor Disruption · Utilities Analyst engaged and commencing 2-year analysis, review and implementation program. Note-relisted in the new 24/25 Operational Plan
5.2.2 Council financial planningQ4 · Completed · New Financial Plan adopted with 2024/25 Budget as part of Phase 1. Future phases of work during 2024/25 will update the Financial Plan to incorporate Revenue Diversification Plan and AMPs.
5.2.3 Performance Measurement FrameworkQ4 · Minor Disruption · The development of the Framework is progressing. A review of service profiles including the identification of efficiency and effectiveness measures was undertaken with the Service Catalogue included in the 24-25 Budget adoption process. Corporate Plan performance measures/data being refined in preparation for reporting to Council. Note-relisted in the new 24/25 Operational Plan
5.2.4 Sustainability reportingQ4 · Completed · New Sustainability Indicators reviewed and implemented as part of the 2024/25 budget.
5.2.5 Contract Management FrameworkQ4 · Minor Disruption · Contract Management Framework & suite of documents has been finalised. Implementation Plan to be finalised in Q1 24/25. Note-continuing, to be included in new 24/25 Operational Plan.
5.3 Council operationsEmbrace technology and innovative practices to support the provision of contemporary, efficient and effective levels of service for Council operations. · 3 initiatives
5.3.1 Council ICT and Digital StrategyQ4 · Minor Disruption · New ICT Management leading development of new ICT and Digital Strategy. Baseline assessment complete. Note-relisted in the new 24/25 Operational Plan
5.3.2 Licence plate recognitionQ4 · Completed · Procurement of the vehicle, LPR technology, systems and communications plan complete. LPR systems implemented 20 April 2024. Final in configuration being completed. Project has been subject to slight delays due to ICT integration and PR challenges. Scheduled to 'Go Live" on 22 July 2024.
5.3.3 Noosa Libraries appQ4 · Completed · Over 1000 registered users and over 100,000 app interactions since launching the app in November 2023.
5.4 Council employee wellbeingProvide a progressive working environment and practices which prioritise the wellbeing, safety, inclusiveness and development of our people and establish Noosa Council as an employer of choice · 5 initiatives
5.4.1 Organisational capabilityQ3 · Minor Disruption · Progress impacted by the recruitment process for the new People and Culture Manager. Note-as previously reported
5.4.2 Workforce planningQ3 · On Track
5.4.3 Employee wellbeingQ4 · Completed · This is now operational through the WHS team and the THRIVE Working Group.
5.4.4 Workplace health and safetyQ4 · Completed · Completed 16 October 2023.
5.4.5 Council Certified AgreementQ4 · On Track · Preparations undertaken including representatives on the Bargaining Team and identification of workplace issues. Negotiations to commence in September 2024. Note-relisted in the new 24/25 Operational Plan
5.5 Governance systemsProvide robust and transparent governance systems to build and strengthen community trust, supported by the implementation of an enterprise risk and opportunity management framework. · 5 initiatives
5.5.1 Risk Management FrameworkQ4 · Completed · The Enterprise Risk & Opportunity Management Framework (EROMF) was implemented in August 2023. Two Risk & Opportunity workshops to train staff in the use of the EROMF were held in September 2023 and May 2024. EROMF support provided to operational teams for 19 projects and to all major projects of the 2024/25 capital works program.
5.5.2 Audit and Risk CommitteeQ4 · On Track · Progress to action recommendations from the review of the effectiveness of the Audit and Risk Committee and internal audit model underway with the involvement of the ARC. Note-relisted in the new 24/25 Operational Plan
5.5.3 Privacy PolicyQ3 · On Track
5.5.4 Risk management technologyQ3 · Minor Disruption · Stage 1 of the implementation of the T1 Corporate Performance Reporting module has commenced with a focus on data capture, process mapping and aligning reporting requirements. Project group established. Note-as previously reported
5.5.5 Local government electionsQ4 · Completed · Successful completion of Elections 2024 and full induction program was undertaken for the new incoming Mayor and elected members including full briefings from each directorate, training by LGMA and Office of the Independent Assessor, QRA and State Government departments.
5.6 Community engagementIncrease opportunities for meaningful collaborative community engagement which is highly representative of our community, especially our youth. · 1 initiative
5.6 Community Engagement PolicyQ4 · Completed · Framework adopted and operational. Training conducted in May 2024 with 20 engagement ambassadors across the organisation. Further progress of this initiative to occur in next 12 months.
5.7 Council partnershipsPartner with other government agencies, commercial business and social enterprises to activate opportunities which will diversify Council’s revenue base or create alternative funding streams. · 2 initiatives
5.7.1 Boreen Point CampgroundQ3 · On Track
5.7.2 Strategic Land ReviewQ3 · On Track
5.8 Asset managementMature the asset management framework and systems to ensure robust asset management practices are in place to deliver well-maintained quality assets. · 1 initiative
5.8 Asset Management FrameworkQ3 · On Track
5.9 Equity for all residentsEnsure that all residents located throughout the Shire, both hinterland and coastal areas, have equitable access to the provision of quality assets, facilities and services. · 2 initiatives
5.9.1 Capital Works ProgramQ3 · Minor Disruption · Delivery of the CWP is continuing at an acceptable rate taking resource constraints and extended wet weather conditions into perspective. Unprecedented inclement weather is significantly hampering delivery of site based projects. An update will be provided separately to Council in the near future at the next schedule Quarterly Capital Works update. Strategies, including system and process enhancements, are ongoing to optimise capital works delivery this and ensuing finacial years. Note-as previously reported
5.9.2 Library outreachQ4 · Completed · Approximately 1000 people have had the opportunity to engage with the various library literacy and learning programs provided within community settings this past year.