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Governance systems

Objective 5.5: Provide robust and transparent governance systems to build and strengthen community trust, supported by the implementation of an enterprise risk and opportunity management framework. · 20 initiatives across 4 years

Underway this year

5

all on track at end of March 2026

Completed this year

2

Delivery record

5 of 11

past initiatives completed · 3 on track, not yet complete

2026–27not started yet
5.5.1 Risk management technologyno update reported yet
5.5.2 Strategic Risk Reviewno update reported yet
5.5.3 Complaints Managementno update reported yet
5.5.4 Corporate Planno update reported yet
2025–265 initiatives
5.5.1 Risk management technologyQ3 · On Track · Technology solution implementation is progressing across governance-related processes. Council’s new delegation management system was implemented in December 2025 with further data enhancement work currently underway. Council’s complaints management system solution requires further testing and work with ICT and is subject to resourcing availability. Subject to ICT and Governance team priorities, as well as budget and resourcing considerations, the risk management system solution will be progressed in due course. Exploration of options for a risk management system is anticipated to commence now in July 2026. A new PID disclosure portal, is currently being implemented.
5.5.2 Strategic Risk RegisterQ3 · On Track · Planning is underway for a future workshop with Councillors to address the EROM Policy and Strategic Risk Register. Governance Team now has some temporary resourcing support so initial consultations with internal stakeholders have commenced to inform new content considerations prior to Executive Team endorsement. Following recent Audit and Risk Committee meeting feedback, the strategic risk register is currently being reviewed prior to further Executive Team consideration. It is anticipated once endorsement by Executive Team is complete, this work will proceed to Councillors before EOFY or early in the new FY, if further work is required.
5.5.3 Audit and Risk CommitteeQ3 · Completed
5.5.4 Corporate PlanQ3 · On Track · Progress in delivering the Corporate Plan 2023– 2028 objectives through the Operational Plan is reported in Council’s Annual Report. A review of overall progress toward achieving the five-year plan is scheduled for presentation to Councillors is scheduled for April 2026.
5.5.5 Contract Management FrameworkQ3 · Completed

Initiatives from previous years

These initiatives have been archived — they are no longer being updated.

2024–256 initiatives · 3 finished on time

5.5.1 Risk management technology · ended the year with minor disruption

The system has been implemented for quarterly Operational Plan reporting. Progress on Operational Plan Initiatives is being tracked through the new Corporate Reporting System, with both the FY24/25 Q3 and Q4 reports successfully issued via this platform.

5.5.2 Strategic Risk Register · ended the year with minor disruption

Workshop with councillors to commence a review of Council's Enterprise Risk and Opportunity Management Policy (EROMP) which includes Council's risk appetite is now scheduled for completion in FY25/26, with the support of Council's insurance provider (Regional Risk Coordinator). An update on Council's Strategic Risk Register will form part of the upcoming workshop. This financial year, the Councillors were reminded of the EROMP and to consider risk factors in their overall decision- making processes.

5.5.3 Audit and Risk CommitteeQ4 · On Track · Recommendations from the review are being progressively addressed, including but not limited to the review of the Committee Charter, Internal Audit Policy, and Rolling Work plan. Further, a Strategic Internal Audit Plan has been developed, and the Internal Action register has been reviewed.
5.5.4 Privacy PolicyQ4 · Completed
5.5.5 Corporate PlanQ4 · Completed
5.5.6 Contract Management FrameworkQ4 · Completed
2023–245 initiatives · 2 finished on time

5.5.4 Risk management technology · ended the year with minor disruption

Stage 1 of the implementation of the T1 Corporate Performance Reporting module has commenced with a focus on data capture, process mapping and aligning reporting requirements. Project group established. Note-as previously reported

5.5.1 Risk Management FrameworkQ4 · Completed · The Enterprise Risk & Opportunity Management Framework (EROMF) was implemented in August 2023. Two Risk & Opportunity workshops to train staff in the use of the EROMF were held in September 2023 and May 2024. EROMF support provided to operational teams for 19 projects and to all major projects of the 2024/25 capital works program.
5.5.2 Audit and Risk CommitteeQ4 · On Track · Progress to action recommendations from the review of the effectiveness of the Audit and Risk Committee and internal audit model underway with the involvement of the ARC. Note-relisted in the new 24/25 Operational Plan
5.5.3 Privacy PolicyQ3 · On Track
5.5.5 Local government electionsQ4 · Completed · Successful completion of Elections 2024 and full induction program was undertaken for the new incoming Mayor and elected members including full briefings from each directorate, training by LGMA and Office of the Independent Assessor, QRA and State Government departments.

Council meetings that mention this

Found by matching meeting agendas — worth checking, not guaranteed.

10/2/26

Services & Organisation Committee Meeting 10 February 2026

Transcript: Noosa Watch | Files: Noosa Council

In the files, see: Report.pdf (around page 3)
18/12/25

Ordinary Meeting 18 December 2025

Transcript: Noosa Watch | Files: Noosa Council

In the files, see: Report.pdf (around page 2)
11/11/25

Services & Organisation Committee Meeting 11 November 2025

Transcript: Noosa Watch | Files: Noosa Council

In the files, see: Report.pdf (around page 3)

Explore by topic

risk management 9Governance 3internal audit 3Contract Management Framework 1

Where this sits

This objective is part of Theme 5: Excellence, in the 2023-28.