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Excellence

105 initiatives since 2023.

This year so far2025–26 · 26 initiatives
Year comparison

Objectives

5.1 Council customer experienceImprove the customer experience to prioritise customers' needs and outcomes throughout the entire customer journey. · 9 initiatives across 4 years
2026–27 · not started yet
2025–26 · underway, all on track so far
2024–25 · 2 of 3 finished on time
2023–24 · 0 of 3 finished on time

Open objective 5.1

5.2 Financially sustainable CouncilContinue to deliver a financially sustainable Council that has the Provider resources now and into the future to achieve its strategic objectives. This will be supported through the introduction of enhanced sustainability reporting and performance indicators, as well as ESG (environment social and governance) accounting practices as guided by statutory requirements. · 23 initiatives across 4 years
2026–27 · not started yet
2025–26 · 1 disrupted at the latest update
2024–25 · 1 of 5 finished on time
2023–24 · 2 of 5 finished on time

Open objective 5.2

5.3 Council operationsEmbrace technology and innovative practices to support the provision of contemporary, efficient and effective levels of service for Council operations. · 13 initiatives across 4 years
2026–27 · not started yet
2025–26 · 1 disrupted at the latest update
2024–25 · 1 of 4 finished on time
2023–24 · 2 of 3 finished on time

Open objective 5.3

5.4 Council employee wellbeingProvide a progressive working environment and practices which prioritise the wellbeing, safety, inclusiveness and development of our people and establish Noosa Council as an employer of choice · 18 initiatives across 4 years
2026–27 · not started yet
2025–26 · underway, all on track so far
2024–25 · 4 of 6 finished on time
2023–24 · 2 of 5 finished on time

Open objective 5.4

5.5 Governance systemsProvide robust and transparent governance systems to build and strengthen community trust, supported by the implementation of an enterprise risk and opportunity management framework. · 20 initiatives across 4 years
2026–27 · not started yet
2025–26 · underway, all on track so far
2024–25 · 3 of 6 finished on time
2023–24 · 2 of 5 finished on time

Open objective 5.5

5.6 Community engagementIncrease opportunities for meaningful collaborative community engagement which is highly representative of our community, especially our youth. · 2 initiatives across 2 years · none this year
2024–25 · 1 of 1 finished on time
2023–24 · 1 of 1 finished on time

Open objective 5.6

5.7 Council partnershipsPartner with other government agencies, commercial business and social enterprises to activate opportunities which will diversify Council’s revenue base or create alternative funding streams. · 7 initiatives across 3 years
2025–26 · 1 disrupted at the latest update
2024–25 · 1 of 3 finished on time
2023–24 · 0 of 2 finished on time

Open objective 5.7

5.8 Asset managementMature the asset management framework and systems to ensure robust asset management practices are in place to deliver well-maintained quality assets. · 5 initiatives across 4 years
2026–27 · not started yet
2025–26 · underway, all on track so far
2024–25 · 0 of 1 finished on time
2023–24 · 0 of 1 finished on time

Open objective 5.8

5.9 Equity for all residentsEnsure that all residents located throughout the Shire, both hinterland and coastal areas, have equitable access to the provision of quality assets, facilities and services. · 8 initiatives across 4 years
2026–27 · not started yet
2025–26 · underway, all on track so far
2024–25 · 0 of 2 finished on time
2023–24 · 1 of 2 finished on time

Open objective 5.9