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NOOSA SHIRE COUNCIL
Corporate Plan 2023-28
›
THEME 5: Excellence Objective 5.1: Improve the customer experience to prioritise customers' needs and outcomes throughout the entire customer journey.
Operational Plan 2023-24
›
Initiative 5.1.1: Develop and commence implementation of a Customer Experience Program.
Q1:On Track
Q2:On Track
Collation of baseline customer satisfaction data across Council underway.
Q3:On Track
Q4:On Track
Draft Customer Experience Program developed. Implementation dependant on resourcing availability. Note-relisted in the new 24/25 Operational Plan
Noosa Shire Council
Corporate Plan

2023-28
Theme 5: Excellence
Objective 5.1: Improve the customer experience to prioritise customers' needs and outcomes throughout the entire customer journey.
Operational Plan
2023-24
Initiative 5.1.1: Develop and commence implementation of a Customer Experience Program.
Q1: On Track
Q2: On Track
Q3: On Track
Q4: On Track
Collation of baseline customer satisfaction data across Council underway.
Draft Customer Experience Program developed. Implementation dependant on resourcing availability. Note-relisted in the new 24/25 Operational Plan