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Performance Measurement Framework

Progress Council's Performance Measurement Framework to support Council to actively manage and improve organisational performance.

Quarterly updates

Q3 · On Track · January to March 2026 · latest

A CEO dashboard has been implemented to monitor workforce status and identify trends that may impact workforce capacity and operational performance. A publicly accessible dashboard is currently under development. Review, research, and benchmarking of key performance measures are ongoing, with Council’s operational performance monitored and reported to Council on a quarterly basis. The Corporate Performance System continues to be refined to strengthen monitoring of Operational Plan delivery, with enhancements implemented quarterly. Progress reporting has been improved to include overall project duration and percentage completion, enabling clearer at-a-glance tracking of multi-year initiatives.

Q2 · On Track · October to December 2025

A CEO dashboard has been implemented to monitor workforce status and any trends that could impact workforce and operational performance. A dashboard accessible to the public is under development. Key Performance Measure review, research, and benchmarking continue. Council's Operational Performance monitored and reported quarterly to Council. Refinement of the Corporate Performance System to monitor Operational Plan progress is ongoing with enhancements implemented on a quarterly basis.

Q1 · Minor Disruption · July to September 2025

Key Performance Measure review, research, and benchmarking has commenced. Progress limited by competing priorities.

Q4 is not due yet.

Where this sits

Initiative 5.2.7 is from the 2025–26 operational plan and works towards Excellence Objective 5.2: Financially sustainable Council.

Latest status: January to March 2026 · On Track