Performance Measurement Framework
Develop Council's Performance Measurement Framework.
Quarterly updates
Q4 · Minor Disruption
The development of the Framework is progressing. A review of service profiles including the identification of efficiency and effectiveness measures was undertaken with the Service Catalogue included in the 24-25 Budget adoption process. Corporate Plan performance measures/data being refined in preparation for reporting to Council. Note-relisted in the new 24/25 Operational Plan
Q3 · Minor Disruption
The development of the Framework is progressing. A review of service profiles including the identification of efficiency and effectiveness measures is being undertaken in preparation for the 24-25 Budget process. Note-as previously reported
Q2 · Minor Disruption
Corporate KPIs endorsed in Council's Corporate Plan are being refined. Operational measures are to be reviewed by relevant Managers in their review of service profiles and branch plans. Performance Measurement Framework under development. There is a minor disruption because of the delay in the implementation of the new corporate performance reporting system.
Q1 · Minor Disruption
While KPIs have been endorsed by council in the Corporate Plan, the focus is now on operational measures aligned to Council services and branch plans. The minor disruption was caused by the delay in the implemantation of the new corporate performance reporting system and the adbsence of the Executive Officer on leave.
Where this sits
Initiative 5.2.3 is from the 2023–24 operational plan and works towards Excellence Objective 5.2: Financially sustainable Council.
This initiative is from a past year and is no longer being updated.