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NOOSA SHIRE COUNCIL
Corporate Plan
2023-28
›
THEME 5: Excellence
Complete
On Track
Minor Disruption
Major Disruption
2023-24
2024-25
2025-26
5.1
Improve the customer experience to prioritise customers' needs and outcomes throughout the entire customer journey.
6
5.2
Continue to deliver a financially sustainable Council that has the Provider resources now and into the future to achieve its strategic objectives. This will be supported through the introduction of enhanced sustainability reporting and performance indicators, as well as ESG (environment social and governance) accounting practices as guided by statutory requirements.
17
5.3
Embrace technology and innovative practices to support the provision of contemporary, efficient and effective levels of service for Council operations.
11
5.4
Provide a progressive working environment and practices which prioritise the wellbeing, safety, inclusiveness and development of our people and establish Noosa Council as an employer of choice
15
5.5
Provide robust and transparent governance systems to build and strengthen community trust, supported by the implementation of an enterprise risk and opportunity management framework.
15
5.6
Increase opportunities for meaningful collaborative community engagement which is highly representative of our community, especially our youth.
1
5.7
Partner with other government agencies, commercial business and social enterprises to activate opportunities which will diversify Council’s revenue base or create alternative funding streams.
5
5.8
Mature the asset management framework and systems to ensure robust asset management practices are in place to deliver well-maintained quality assets.
2
5.9
Ensure that all residents located throughout the Shire, both hinterland and coastal areas, have equitable access to the provision of quality assets, facilities and services.
4