Team continue to regulate short stay letting in accordance with the Local Law requirements. Have commenced follow up with properties that have not made an application - letter sent to 200 properties. Additional properties will be contacted in the near future.

On-going implementation of the short stay local law, the team resources are now at capacity with the appointment of a coordinator and additional assessment and compliance officer. Initial stages of operational review is also underway.

Hotline complaints dropped significantly, with a 45% year-on-year reduction, driven by proactive engagement and guest behaviour initiatives. The quarter saw 162 new approvals, while compliance efforts led to 26 infringements, including unapproved operations and improper signage. Ongoing audits and active management have supported improved outcomes.

Short Stay Local Operational Review has significantly progressed. The stakeholder survey has been completed and the feedback reviewed. Stakeholder roundtable session completed, feedback to be included in upcoming workshop to Council in Q4. Recent process improvements enabling improved complaint follow up and resolution. Ongoing audits and active management are continuing.

Short Stay Local Operational Review has significantly progressed. The stakeholder survey has been completed and the feedback reviewed. Stakeholder roundtable session completed, feedback from roundtable included completed briefing to Council. Report with recommendations to be presented at August round of Council meetings.

Short Stay team continues to proactively review properties to ensure compliance with the requirements of the short stay local law.

The Short Stay Accommodation team continues to proactively review properties to ensure compliance with the requirements of the Short Stay Local Law. Additionally, numerous actions from the Short Stay Local Law Operational review have been implemented.